Premier watch repair

Freephone: 0800 077 8766

Mon-Fri  9am-5pm

Watch servicing info

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Pricing information

Premier Watch Repairs combine low overheads with a modern workshop enabling us to offer an efficient yet affordable service.

When you have a watch serviced by PWR. You are assured that there are no hidden costs.   

The cost of service and repair varies depending on the type of movement, its functions and the condition of the watch.  With this in mind, it is therefore only possible to provide estimates having first inspected a watch.

PWR can normally provide you with a free-of-charge estimate with no obligation, for your approval, normally within 48hrs after receiving your watch. 

PWR fit only genuine factory parts fitted using specialist equipment recommended by the manufacturers. PWR adhere to recommendations of all watch brands and their quality control guide lines. 

If during the repair or service process, further unforeseen work is required, this work will not be progressed until your approval has been sought. 

All work is carried out on the premises and is covered by 12-month guarantee.

Premier Watch Repairs is dedicated to building a long-term relationship with all of our clients by providing a quality service at a competitive price. 

To have an estimate provided for your watch please fill in the Online enquiry form or call the workshop on 01454 324258

 

 


Warranty information

What does your warranty include?

The warranty covers the service of the watch movement and related parts fitted and listed for a period of 12 months from date of dispatch. If a fault develops during the warranty period but is found to be due to an unrelated problem, any work will be quoted as required. Work will only commence upon your authorisation.     


Not covered under warranty.

Case and bracelet, dial, hands, crystal (glass), crown (button/winder), stem, electronic failure, moisture damage, rust, condensation, water penetration, general wear and tear, accidental damage, misuse or abuse.  

Water resistance models.

If your watch is a water resistant model it is recommended by most manufacturers to have the seals replaced and your watch checked every 12-18 months and preferably before the coming summer.

In most cases the depth that your watch is water resistant to is indicated either on the dial or case back and is an indication of standard value and does not correspond to an absolute depth of immersion. The crown of the watch and pushers should not be operated under any circumstances when the watch is wet or submerged in water.

Your watch will not be covered under warranty if water damage is caused by the operation of pushers or the crown when the watch is wet or submerged in water, or the failure of the crown and or pushers caused by normal wear and tear, damage or misuse.  

In the unlikely event that your watch develops a fault within the 12 month warranty period. Please send your watch back to our workshop for assessment. It is recommended that you use royal mail special delivery. Please remember to enclose your contact details and a description of the fault developed. No claims for repair work will be entertained from any third party repairers.